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Atrix 2 troubles with usb and sync issues

This is a discussion on Atrix 2 troubles with usb and sync issues within the Atrix 2 Support forums, part of the Motorola Atrix 2 Forum category; I have had an Iphone for 3 years now, and it was a very easy platform to use. I opted for the Atrix 2 for ...

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  1. #1
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    Atrix 2 troubles with usb and sync issues

    I have had an Iphone for 3 years now, and it was a very easy platform to use. I opted for the Atrix 2 for the 4g, dual core, and nifty price. I was a little leary since all my stuff is in Itunes, but the salesman assured me there would be no problems finding my junk.
    ATT
    Atrix2
    windows 98 pro
    google chrome

    Here is my problem, when I plug the phone in via usb, and try to use it as Mass Storage device, the PC says the device will not start. I have tried updating drivers, got the latest motorola driver kit for the phone, and still no luck. Restart of pc is no help. So I try to connect via motorola media link even though the atrix 2 is not a supported phone. No luck. I tried the phone portal which did not work via usb BUT I got to work via WIFI, but the browser said no transfers could be made to the sd card. Windows media sync mode would not show up on the PC. I can't figure the deal out.

  2. #2
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    Nevermind. A quick power down of the phone and reboot cures what ails you. Moving stuff via Media Link now. The sd card shows up as G: drive as it should.

  3. #3
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    Welcome to Atrix Forums Joe! We're delighted that you chose to join our forum and hope that you find everything that you need. So pull up a chair, kick back and join in the discussions - you're with friends!


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  4. #4
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    Cool, I'm glad you go it working. Welcome to the forum.

    Sent from my TapadaAtrix
    Welcome to Android
    Atrix 4G Running CM9
    GNex Running JellyBelly JB 4.2 Custom
    Iconia A500 Running CM10
    Galaxy S3 Stock

    Please feel free to PM me if you need any help, I'll get back to you as soon as I can..

  5. #5
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    I think someone's due for an OS update on their computer :P

    I had the same problem but it worked with moto phone portal.

  6. #6
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    Yeah I have a windows 7 box and having a similar issue if you connect using the USB mass storage then mine will not work at all however the Mobile phone portal allows access. If Motorola/ATT intended for that to be the only option they should have removed the USB mass storage option from the menu.
    Last edited by bruce007; 12-16-2011 at 03:07 PM.

  7. #7
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    Quote Originally Posted by bruce007 View Post
    Yeah I have a windows 7 box and having a similar issue if you connect using the USB mass storage then mine will not work at all however the Mobile phone portal allows access. If Motorola/ATT intended for that to be the only option they should have removed the USB mass storage option from the menu.
    I had that problem... I figured out it was because I had apps on my SD Card. Apparently, if you want to use your A2 as "USB Mass Storage Device" you have to move all of the apps to the phone's internal memory. :\

  8. #8
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    I have Atrix-2 with the latest ATT update, MS-7 on computer, with Motorola Media Link and Motorola Mobility (Device Manager) installed. Neither recognizes Atrix when attached via USB. There are no Motorola icons appearing, and nothing on Atrix-2 to indicate what to do. Any suggestison would be greatly appreciated. Ed


 

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