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Defective Battery or Short?

This is a discussion on Defective Battery or Short? within the Atrix 3 HD Support forums, part of the Motorola Atrix 3 HD Forum category; Mornin folks, I purchased my Motorola Atrix HD unlocked over the internet and the initial power-up and use was seamless. Today I mistakenly plugged my ...

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    Defective Battery or Short?

    Mornin folks,

    I purchased my Motorola Atrix HD unlocked over the internet and the initial power-up and use was seamless. Today I mistakenly plugged my phone into a car charger that wasn't mine and now it seems the battery is kaput. Whenever I try to power up, the encircled M appears, but it cuts off after about fifteen seconds. I've noticed the battery is enclosed within redundant protective layers, so I haven't tinkered with it. Any ideas how to remedy this? I'm uncertain if a power surge knocked the battery out or if some internal circuitry might be damaged. The phone gets power and I've gotten the phone to fast boot, but I have no clue what's causing the phone to shut off right after the phone shows the Motorola "M". Any help is appreciated!

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    Hello Doc - welcome to the forum!

    Sorry to hear about the trouble you've experienced with your phone, but I'm going to ask you to be patient for awhile until one of our Rescue Squad guys can get free and give you a hand with the problem.
    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom






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    Re: Defective Battery or Short?

    I'm not sure if it's a permanent issue or not, and both of the situations you named above are possible, but you could try a hard reset to see if it helps. You might also contact Motorola about warranty service.

    Have you tried both a wall charger and connecting to a PC?

    Sent from my MB865 Atrix 2 via Tapatalk 2

    AtrixForums.com : My Anti-Drug : Above the iNfluence

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    Indeed I have tried both forms of charging but to no avail. It continues to be unresponsive. I get the green light that confirms the charging but I can't get the phone to load up after the "M" logo. I believe this is a technical issue beyond my scope so if I can't resolve this today, I'll be contacting Motorola about the warranty. Thanks for the assist. ALSO! What is Taptalk? I've noticed you've used it to post on several other topics.

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    It also continues to display the "M" logo screen repeatedly. If I unplug it, it will stop after a few attempts and be completely dead. I can't figure out why this phone is in some sort of automatic start up. I just can't figure this thing out!

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    Quote Originally Posted by DocRollins View Post
    Indeed I have tried both forms of charging but to no avail. It continues to be unresponsive. I get the green light that confirms the charging but I can't get the phone to load up after the "M" logo. I believe this is a technical issue beyond my scope so if I can't resolve this today, I'll be contacting Motorola about the warranty. Thanks for the assist. ALSO! What is Taptalk? I've noticed you've used it to post on several other topics.
    Tapatalk - see this:
    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom






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    Re: Defective Battery or Short?

    It sounds like you're in a boot loop, but i don't know enough about the HD to be able to give good advice for troubleshooting. Another reason I don't care too much for non-removable batteries.

    Yes, Tapatalk is a great app if you frequent a bunch of Android (and thousands of other) forums on your phone. Quick, easy and now has gotten even closer to full functionality (as compared to posting and reading from a browser). Not free, but we'll worth it it you do the above.

    Sent from my MB865 Atrix 2 via Tapatalk 2

    AtrixForums.com : My Anti-Drug : Above the iNfluence


 

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