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Atrix Hard Reset failure

This is a discussion on Atrix Hard Reset failure within the Motorola Atrix FAQ forums, part of the Motorola Atrix Support Forum category; Hi, I am trying to reset Atrix to factory settings. Cannot do it when phone is on because it asks for a pin number which ...

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  • 1 Post By G-Man

Thread: Atrix Hard Reset failure

  1. #1
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    Atrix Hard Reset failure

    Hi, I am trying to reset Atrix to factory settings. Cannot do it when phone is on because it asks for a pin number which I do not have - long story.

    I followed https://motorola-global-portal.custh...nal-hard-reset

    When I start Android recovery it then states "Failed to boot 2".

    Anyway to get out of this problem?

    Thanks
    MS

  2. #2
    Rescue Squad
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    Have you done a battery pull? It may boot up normally. As to why the reset failed, not sure...were you stock or modded in anyway?

    If pulling out the battery boots the phone..then I believe if you enter the wrong pin 3-10 times (I forget the number, but I've done it before when somehow I typed the wrong pin twice while setting it up) the phone should ask you to log in with the Google account associated with the phone to remove/reset the pin.
    - Sam

    I have much experience with unlocked bootloaders and custom ROMs on the original ATRIX. I will do my best to hold your hand through any problem, small or large, on any phone. Please open up a thread in the help section (or Rescue Squad section if your phone is in dire need) or PM me. I don't bite

  3. #3
    Rescue Squad
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    Why is it that you do not have the PIN to begin with?? I'm hesitant to assist on this matter because of this... This PIN it's asking for is always set by the owner of the phone... If you've purchased the phone from a friend, why can you not simply get the PIN from them? All you said in your original post was that it was a 'long story'... Forgive me if I'm mistaken, but this does sound a bit fishy to me... I do hope that you can understand/appreciate my concern on this matter, and I hope that it's not taken personally, as thats NOT how it is intended...
    Last edited by G-Man; 01-30-2012 at 05:50 AM. Reason: Spelling Error
    UltraDroid likes this.

    If you need help, and I appear to be offline, shoot me a msg on Gtalk, or PM me and I'll respond as soon as I possibly can!!


 

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