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Updated firmware today, and now fingerprint reader doesn't work

This is a discussion on Updated firmware today, and now fingerprint reader doesn't work within the Motorola Atrix Help forums, part of the Motorola Atrix Support Forum category; I just installed the update this morning which seemed to go fine, until I tried to unlock the phone using the fingerprint sensor. The sensor ...

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  1. #1
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    Angry Updated firmware today, and now fingerprint reader doesn't work

    I just installed the update this morning which seemed to go fine, until I tried to unlock the phone using the fingerprint sensor. The sensor seems to be dead now... I tried to re-setup my fingerprint, but that won't work either.

    Anyone else with this problem with the new update??

  2. #2
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    Mine works. It's a little more responsive than previously, but still doesn't always get it on the first swipe. No idea why yours isn't responding.

  3. #3
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    Funny seeing as that was one thing they specifically said they fixed.

    A reboot usually fixed my scanner when I had issues with this. I haven't had any issues with it since updating though.

  4. #4
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    I am having the same problem. If anyone knows how to fix let me know.

  5. #5
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    I'll do some reading around, it definitely shouldn't be doing this.. The update should have made your scanner better, not worse. That's moving backwards.

    I'll look around and report backs, guys.
    "Just come on over to the Droid side. Its fun and we have cookies " - Gerseppy
    "If the Atrix Forums came in liquid form, I would totally shoot this sweet stuff up. But for now, I'm stuck snorting it! But man it's a rush!! " - ME, the Monsta



    Stupid refers to lack of ability while Ignorant refers to lack of knowledge.


  6. #6
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    Mine didn't work initially after the upgrade. I rebooted the phone twice more and the sensor is considerably better. Battery life doesn't seem much different 5 hours into the day.

  7. #7
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    I've looked around a bit, I still can't find anything solid on the update being recalled that everyone keeps talking about. Just rumors a bunch of users have been saying in multiple forums..

    But I did read other users in other forums having the same issue with the biometric scanner.
    "Just come on over to the Droid side. Its fun and we have cookies " - Gerseppy
    "If the Atrix Forums came in liquid form, I would totally shoot this sweet stuff up. But for now, I'm stuck snorting it! But man it's a rush!! " - ME, the Monsta



    Stupid refers to lack of ability while Ignorant refers to lack of knowledge.


  8. #8
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    Quote Originally Posted by overboostvr4 View Post
    Mine didn't work initially after the upgrade. I rebooted the phone twice more and the sensor is considerably better. Battery life doesn't seem much different 5 hours into the day.
    I power cycled it once, and it was still not working... I just rebooted again, now it seems to be working.

    So far so good. Haven't noticed any noticeable improvement in any of the functions, otherwise. I did notice that the WiFi toggle widget looks a little different when you toggle between ON and OFF.

  9. #9
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    I had an issue with mine not working right after the update as well - I simply said "eff this, im tired and going to bed" When i woke up in the morning it worked fine lol

    If you need help, and I appear to be offline, shoot me a msg on Gtalk, or PM me and I'll respond as soon as I possibly can!!

  10. #10
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    Quote Originally Posted by G-Man View Post
    I had an issue with mine not working right after the update as well - I simply said "eff this, im tired and going to bed" When i woke up in the morning it worked fine lol
    I find that works for a lot of things in life.

    AtrixForums.com : My Anti-Drug : Above the iNfluence


 
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