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Mail client not deleting emails on IMAP server

This is a discussion on Mail client not deleting emails on IMAP server within the Motorola Atrix Help forums, part of the Motorola Atrix Support Forum category; Has anyone else seen this behavior? Issue 15309 - android - IMAP Email - Android - An Open Handset Alliance Project - Google Project Hosting...

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  1. 04-10-2011, 06:04 PM #1
    dervari [OP]
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    Mail client not deleting emails on IMAP server

    Has anyone else seen this behavior?

    Issue 15309 - android - IMAP Email - Android - An Open Handset Alliance Project - Google Project Hosting
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  2. 04-10-2011, 08:41 PM #2
    das8nt SMod Icon
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    Can't say I have, but I don't use IMAP. The issue was reported for the Xoom, but I'm assuming you're having the same issue on the Atrix?

    If so, have you tried to delete the account and reinstall with the automatic setup? It seems it only happens if you have to enter the settings manually; or do you not have that option?

    If you're having the issue, you might want to make sure you file a report at the same site specific to the Atrix. I don't know if they've fixed it for our next OTA or not like they've already done for the Xoom.

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  3. 04-10-2011, 08:45 PM #3
    dervari [OP]
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    Automatic setup doesn't work for some reason. Probably a Fastmail.fm issue.

    I'm using K9 for the time being, but would much prefer everything to be integrated.
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  4. 04-10-2011, 08:49 PM #4
    das8nt SMod Icon
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    Hmm... well, don't how much more help I can be directly with it, but if you wanted to start an issue with code.Google and post a link I'll be sure to Star it to help get the attention it needs.

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  5. 04-10-2011, 09:12 PM #5
    dervari [OP]
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    Done... Issue 16077

    Issue 16077 - android - Motorola Atrix - IMAP email not being deleted on server - Android - An Open Handset Alliance Project - Google Project Hosting
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  6. 04-10-2011, 09:28 PM #6
    das8nt SMod Icon
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    Starred and commented. Hope it gets fixed for you.

    Sent via rooted Moto Atrix using Tapatalk

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  7. 05-13-2011, 05:37 PM #7
    cSquall
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    Great! Google says it's an Atrix issue and they're not willing to deal with it. I have this issue with my hotmail account. How do I open a ticket on this with Motorola? It's really annoying to log onto the server and see 500 unread emails when you read and deleted them on your phone....
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  8. 05-13-2011, 05:45 PM #8
    das8nt SMod Icon
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    Might want to visit the Motorola Owners Forums and sign up there. There's probably already threads discussing it, so you could add your vote in the threads.

    Sent via rooted Moto Atrix using Tapatalk

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  9. 05-15-2011, 05:33 PM #9
    dervari [OP]
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    I had a case opened and was sent directly to Tier II. Their response?

    Sorry, that option isn't available. We'll add it to possible be added in later releases.

    WTF? Isn't that a basic functionality of the IMAP protocol?
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