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Removing email account

This is a discussion on Removing email account within the Motorola Atrix Help forums, part of the Motorola Atrix Support Forum category; when i first got my atrix and turned it on i went through the setup i added my email account using my gmail adress and ...

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  1. #1
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    Angry Removing email account

    when i first got my atrix and turned it on i went through the setup i added my email account using my gmail adress and then when i finally got onto the phone i realised it had a gmail app too so i logged in and now obviously have two of the same active email account which equals dual notifications from the built in motorola email and the gmail app email, i decided that i prefer the gmail app email alot more and how it displays the emails, so i tried to delete my added email account and it says it cannot delete because its being used by other programs (i have no idea what they are) and that i need to do a factory reset to delete it?!

    i mean really motorola? i have to reset my whole device just to remove one email account that i havnt perosnally added to be used in any other programs but you now insist i have lol

    anyone know how i can delete it without resetting my whole device?

    thanks

  2. #2
    Rescue Squad
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    Try this:
    power off your device.
    press power to turn back on.
    the INSTANT your boot ANIMATION starts - press and HOLD both volume buttons until you get a long vibration (might be a short one, i dont remember) this will boot into 'safe mode' once booted, try to go back in and delete your email account again.

    If you need help, and I appear to be offline, shoot me a msg on Gtalk, or PM me and I'll respond as soon as I possibly can!!

  3. #3
    Rescue Squad
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    The only way I know to remove Gmail accounts is by performing a factory reset unfortunately.

    Sent from my TapadaAtrix
    Welcome to Android
    Atrix 4G Running CM9
    GNex Running JellyBelly JB 4.2 Custom
    Iconia A500 Running CM10
    Galaxy S3 Stock

    Please feel free to PM me if you need any help, I'll get back to you as soon as I can..

  4. #4
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    just gave it a shot and it says the exact same thing in safemode not impressed with this feature at all :/ any other ideas?

  5. #5
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    ohh ok well that sucks, cheers anyway guys

  6. #6
    Rescue Squad
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    GMail and MOTOBLUR accounts are fried into the phone unless you factory reset. All other email accounts should be able to be deleted, but sadly not these..at least for the ATRIX
    - Sam

    I have much experience with unlocked bootloaders and custom ROMs on the original ATRIX. I will do my best to hold your hand through any problem, small or large, on any phone. Please open up a thread in the help section (or Rescue Squad section if your phone is in dire need) or PM me. I don't bite

  7. #7
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    Backup before Factory Reset?

    From a brief search (and this thread), I assume I'm not the only one who needs to change my default gmail address. And I understand that I'll need to do a Factory Reset in order to have a new default (or learn to live with the notification that I have a sign-in error).

    Can I backup my personal information and settings before doing the Reset, and then selectively restore my stuff (that is, without the non-functional gmail account)???


 

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