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Touch not working

This is a discussion on Touch not working within the Motorola Atrix Help forums, part of the Motorola Atrix Support Forum category; Recently my screen stopped responding to touch. It used to happen off and on every so often but now it's not working at all. I ...

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  1. #1
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    Touch not working

    Recently my screen stopped responding to touch. It used to happen off and on every so often but now it's not working at all. I can unlock the phone with my fingerprint but still the screen doesn't respond. Any ideas?

  2. #2
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    I would almost guarantee that it is the digitizer that has failed. Does your phone still carry a warranty or insurance?

    If not you may need to look into ordering a replacement glass/digitizer and replace it yourself, contact Motorola about the cost of repair or look into an independent repair shop.

    Sent from my Atrix HD MB886 using Tapatalk 2


    AtrixForums.com : My Anti-Drug : Above the iNfluence


  3. #3
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    Sorry to hijack the thread but I'm having a similar problem to ampallotta except that only part of my screen stopped working. The screen doesn't respond in a small strip across the whole screen. The rest of the screen seems fine. Could this be a hardware failure too?

    Thanks

  4. #4
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    Quote Originally Posted by peppercat View Post
    Sorry to hijack the thread but I'm having a similar problem to ampallotta except that only part of my screen stopped working. The screen doesn't respond in a small strip across the whole screen. The rest of the screen seems fine. Could this be a hardware failure too?

    Thanks
    It could be either really since its a strip. And not the whole digitizer

    Sent from my Galaxy SIII on Rezurrection Rom and OC using Red Xparent Tapatalk 2
    Atrix Nottach Trix 4G 1.30

  5. #5
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    Quote Originally Posted by peppercat View Post
    Sorry to hijack the thread but I'm having a similar problem to ampallotta except that only part of my screen stopped working. The screen doesn't respond in a small strip across the whole screen. The rest of the screen seems fine. Could this be a hardware failure too?

    Thanks
    Quote Originally Posted by DJEDGARFTW View Post
    It could be either really since its a strip. And not the whole digitizer

    Sent from my Galaxy SIII on Rezurrection Rom and OC using Red Xparent Tapatalk 2
    I concur.

    Were you modding software or flashing anything when this started? If so, it could be PDS Partition related (software). If not then I would lean towards hardware. =/


    AtrixForums.com : My Anti-Drug : Above the iNfluence


  6. #6
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    Quote Originally Posted by das8nt View Post
    I concur.

    Were you modding software or flashing anything when this started? If so, it could be PDS Partition related (software). If not then I would lean towards hardware. =/
    Nope, my phone has not gone through any changes in a long time. Only the normal app updates. My plan now is to back up everything and then go back to factory install if I can. Rule out the software or app possibility. If that doesn't work then upgrade. Now I just have to figure out how to do the back up and everything else. Thanks for you help.

  7. #7
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    I think das8nt is right on the money here. I'd recommend ordering a digitizer and trying to replace it if you are comfortable enough to attempt it. Otherwise an insurance replacement (if you have it) is probably your best bet. My Atrix did the same thing. The entire screen just stopped responding. I've since upgraded to the Samsung Galaxy S III. When I can get some extra $$ again, I plan on trying to replace the digitizer and see if that fixes it.


    If you need help, and I appear to be offline, shoot me a msg on Gtalk, or PM me and I'll respond as soon as I possibly can!!



 

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