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Speaker randomly stops working

This is a discussion on Speaker randomly stops working within the Motorola Atrix Help forums, part of the Motorola Atrix Support Forum category; Hello, it's my first time on here. I have had my Atrix 2 since January and it has been working flawlessly until this week. For ...

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  1. #1
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    Speaker randomly stops working

    Hello, it's my first time on here. I have had my Atrix 2 since January and it has been working flawlessly until this week. For whatever reason, the multimedia speaker on the back cuts out and won't work until I pull the battery and let the phone set for a few minutes. After restarting it, I have sound again, at least for a while. The headphone jack always outputs sound, so it isn't a hardware problem that I can tell. It seems to be software driven. Something keeps turning off the speaker and there isn't a way to reset it without pulling the battery. I can't seem to find the problem and didn't know if anyone else has run into this with the 2, or if this is a new one. Any help that anyone might be able to give would be greatly appreciated.

    Thanks,
    Jeff

  2. #2
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    Hello there jeff - welcome to Atrix Forums!

    I'm going to ask you to hang on for awhile until one of our Rescue Squad guys can swing by and give you a hand with your problem - OK?
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  3. #3
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    No problem.

  4. #4
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    Hi Jeff, and welcome.

    I haven't heard this one before. I was actually leaning towards hardware instead of software. I would think that if something software killed the sound it would kill it for both the speaker and the headphones. Since one works and not the other, it ounds to me like external speaker, though with what cause I don't know.

    Since you got the phone in January you hopefully still have a warranty. I would contact AT&T about a repair or replacement.

    Sent from my MB865 Atrix 2 via Tapatalk 2

    AtrixForums.com : My Anti-Drug : Above the iNfluence

  5. #5
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    I have had a similar problem at times on my Atrix 2. I will sometimes hear the beginning of a sound and it gets cut off prematurely. Other times I will hear a sound like someone plugging in a speaker cord with the power on, basically a pop. As I said, sometimes, not always.

    Sent from my Motorola Atrix 2 (MB865) using Tapatalk 2.


 

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