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Motorola Atrix connecting to Motorola Media Link

This is a discussion on Motorola Atrix connecting to Motorola Media Link within the Motorola Atrix Help forums, part of the Motorola Atrix Support Forum category; I have reviewed past post, and can't find the answer..... I have installed the Motorola Media Link on my laptop, successfully loaded all music and ...

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  1. #1
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    Motorola Atrix connecting to Motorola Media Link

    I have reviewed past post, and can't find the answer..... I have installed the Motorola Media Link on my laptop, successfully loaded all music and play lists from Windows Media Player and iTunes, but I can't get my Atrix to "connect" to the Media Link.

    Has this happened to anyone else and what is the fix?

    Once again, sorry, if I am re-posting the question! This is my first post!

    Other than this problem, I am enjoying the device!

  2. #2
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    Pull down your notification bar and make sure you have the phone portal checked.

    oh, and welcome to the forums!
    iPhone -> iPhone 3 -> iPhone 3GS -> iPhone 4 -> Atrix.

    Anyone looking for a like new Panasonic ToughBook laptop?

  3. #3
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    Quote Originally Posted by kk_bell View Post
    I have reviewed past post, and can't find the answer..... I have installed the Motorola Media Link on my laptop, successfully loaded all music and play lists from Windows Media Player and iTunes, but I can't get my Atrix to "connect" to the Media Link.

    Has this happened to anyone else and what is the fix?

    Once again, sorry, if I am re-posting the question! This is my first post!

    Other than this problem, I am enjoying the device!
    What browser did u download media link with? I dont remember what thread it was under, but i remember reading about issues using chrome to dl files....

  4. #4
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    J - after connecting the Atrix, my laptop auto launches Motorola Media Link, then I get a pop up that instructs me to check the USB settings, set to Motorola Mobile Portal and hit OK, once I do that, it tries to connect again and then gives me the same pop up message. It is a endless cycle, like a dog chasing it's tail!

  5. #5
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    Similar problem(s) here .. .. worked once.

    Now, MML spash screen for 7-10 seconds, then a "Connecting" popup .. .. Followed by a cover-up screen that says "Having trouble .. ? "Click here for supported devices." Link opens page with all phones pictured but closing Coverup screeen, closes MML.

    I can see the MML screen long enough to see that the results of the (only) previous synch are still there and checked.

    Coincidentally (?), my Atrix no longer connects anywhere with a drive letter. The (Windows) Explore shows the removable as "there" but when I click it, it says "Please inser disk into .. .. ." I have to believe they're related.

    p.s.- My USB screen now has a "Windows Media Synch" option that I don't remember from before. It this part of the problem?

    Thanks,

    (A)trix are for kids!)

  6. #6
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    I have reviewed past post, and can't find the answer..... I have installed the Motorola Media Link on my laptop, successfully loaded all music and play lists from Windows Media Player and iTunes, but I can't get my Atrix to "connect" to the Media Link.

    Has this happened to anyone else and what is the fix?
    So, im on my PC. and I opened up Motorola Media Link.
    So on my screen right now shows this:

    Name:  Motorola_Media_Link_Download_12.jpg
Views: 174
Size:  37.6 KB

    Next what you want to do is connect your atrix to the PC using your official Motorola USB cable with this:

    Name:  usb-micro-cable-34.jpg
Views: 219
Size:  34.7 KB

    Next, drag down your notification bar and select Windows Phone Portal or USB Mass Storage (I've tried it on both settings and they seem to work for me):
    Note: Windows Media Sync seems like the right item to pick, but it wont connect with Media Link. I dont know why, but it seemed the obvious choice.

    Name:  Motorola_USB_Phone_Portal_Selection.jpg
Views: 155
Size:  27.9 KB

    Back to the media link program on your computer, click Connect:

    Name:  Connect.jpg
Views: 161
Size:  1.1 KB

    Its status will change from Connect to "Connecting to Device" followed by this:

    Then it should show you are connected like this:

    Name:  Ready_To_Sync.jpg
Views: 135
Size:  8.6 KB

    So by now, your atrix is already connected with the Motorola Media Link program on the PC.
    You can now sync your music, pictures, video, podcasts, etc.

    Hope that helps,

    - U


 

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