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New here - Atrix can NOT access internet over cellular, Can access internet on WiFi

This is a discussion on New here - Atrix can NOT access internet over cellular, Can access internet on WiFi within the New Member Introduction & Site Assistance forums, part of the Motorola Atrix Forum category; I have a new Atrix. Sys ver-4.5.91.MB860. Android ver - 2.3.4. Two days ago I noticed that I can not access internet over 3G or ...

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  1. #1
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    Unhappy New here - Atrix can NOT access internet over cellular, Can access internet on WiFi

    I have a new Atrix. Sys ver-4.5.91.MB860. Android ver - 2.3.4. Two days ago I noticed that I can not access internet over 3G or Edge anymore. I can still access the internet if I am connected to WiFi just fine. Does anyone have any ideas that may help? Thanks!

  2. #2
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    Have you tried restarting the phone? Also check that your APN's are correct. Go to settings/battery and data/data delivery and make sure that enable data and background data are checked.

    Edit/ welcome to the forum by the way.

    Sent from my TapadaAtrix
    Welcome to Android
    Atrix 4G Running CM9
    GNex Running JellyBelly JB 4.2 Custom
    Iconia A500 Running CM10
    Galaxy S3 Stock

    Please feel free to PM me if you need any help, I'll get back to you as soon as I can..

  3. #3
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    I have tried powering off the phone and removing the battery, and removing the battery with phone powered on. Each time reseating the SIM. On data delivery: "Background data" is enabled, and "Data Enabled" is enabled. "Data Roaming" is Not enabled (was not enabled when it was working).

  4. #4
    Rescue Squad
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    How about the APN's?

    Sent from my TapadaAtrix
    Welcome to Android
    Atrix 4G Running CM9
    GNex Running JellyBelly JB 4.2 Custom
    Iconia A500 Running CM10
    Galaxy S3 Stock

    Please feel free to PM me if you need any help, I'll get back to you as soon as I can..

  5. #5
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    The APN is set to AT&T US HSDPA.

  6. #6
    Rescue Squad
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    Reset them to default. Other than that you might as well call the carrier and make sure everything is fine on that end. It should be working.

    Sent from my TapadaAtrix
    Welcome to Android
    Atrix 4G Running CM9
    GNex Running JellyBelly JB 4.2 Custom
    Iconia A500 Running CM10
    Galaxy S3 Stock

    Please feel free to PM me if you need any help, I'll get back to you as soon as I can..

  7. #7
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    I have already reset all to default, and called AT&T. Think I may have a HW problem, but I think it may be hard to convince them since cellular works for voice and text, but not internet

  8. #8
    Rescue Squad
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    Unfortunatelly that's what I'm inclined to think. Unless you have not tried a factory reset.

    Sent from my TapadaAtrix
    Welcome to Android
    Atrix 4G Running CM9
    GNex Running JellyBelly JB 4.2 Custom
    Iconia A500 Running CM10
    Galaxy S3 Stock

    Please feel free to PM me if you need any help, I'll get back to you as soon as I can..

  9. #9
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    I had the same issue, I found a list (hopefully this link will be active) at XDA
    Att apn list - xda-developers

    Even after I browed for awhile I couldn't get my phone to connect online. However, when I went to Settings->More..->Mobile Networks, there was a tab titled "Network Mode" By default it was on Global. I changed to GSM/UMTS and then I reset all the Access Point Names [APN] to default. Presto! Auto-Connected to 4g instantly.

    Hope this helps,
    Joaq


 

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