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at&t sim network unlock issue

This is a discussion on at&t sim network unlock issue within the AT&T (US) forums, part of the Motorola Atrix Carriers category; i bought a atrix about a month ago it worked good unlocked and rooted,put in Tmobile sim to unlock and got screen saying SIM<network unlock ...

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  1. #1
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    at&t sim network unlock issue

    i bought a atrix about a month ago it worked good unlocked and rooted,put in Tmobile sim to unlock and got screen saying SIM<network unlock PIN
    got code three different codes tried them all nothing worked.put original sim back and same problem at&t says to bad tmobile says same
    Anyone got any ideas?

  2. #2
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    I guess it would all depend on where you got your SIM unlock code from. If it wasn't a legit code, you might be out of luck. Which begs to question, do you know if you got the unlock code from a reliable source?

    I don't know much about unlocking the carrier on the Atrix. I know it can be done, but I think you are supposed to unlock the carrier on the phone. I could be wrong here. I am sure someone will pitch in and be able to point you in the right direction.

  3. #3
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    sim unlock

    i got 2 of the codes from at&t by phone and the third from the salesman at the at&t store also bought codes online and they were the same as the 2 i got from at&t

  4. #4
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    That's interesting. I would go back to the AT&T store if you can and explain to them to problem. If the sale associate cannot help you, or won't help you, then ask to speak to the manager. If that doesn't work, then I would say that AT&T is living up to their poor customer support reputation. Fortunately for me, I know the people who run the AT&T store where I live, so I do get a little extra love. It works. I keep going back.

    For serious though, if neither of them work, and it has made it so that none of you SIM cards will work in your phone, I would try either calling again or going to the store and raise a fit. There is nothing like an unhappy customer.

  5. #5
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    i found a post on XDAdevopers about flashing the radio to a bell and tried it and no prob it's working great but if i flash it back to an att radio it wants a code again i'm kinda afraid to try and load a tmobile sim and try and unlock it the post says it will work

  6. #6
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    At&t wont help me with my imie #redacted and its my phone can some one help me out please i really need somw one's help me my name is telsa and my email is: Please PM me.
    Last edited by das8nt; 03-08-2012 at 05:28 PM. Reason: removed IMEI/email for member's protection

  7. #7
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    I'd recommend you start a new thread w/ your issue so more ppl will see it. FYI it's not a good idea to put your imei number in the post.
    Moto Atrix 4G - Rooted, BL Unlocked, Carrier unlocked, RedPill CM7.2
    Google N1 - Rooted, Retired, Bad power switch repaired, backup device

  8. #8
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    When you put the AT&T SIM back in, did you try using the same code to unlock?? I am assuming you did, but I want to make sure. Because branded phones are locked for a reason, they are really not obligated to help you out any. If you tried to unlock it more than 10 times (I think was stated somewhere else), then it permanently locks it back to AT&T. I can't confirm this, but it makes sense. AT&T played a large role in developing the phone, hoping to gain a certain demographic with it.

  9. #9
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    Telsa, did you buy the phone directly from AT&T, or from a third party, like Amazon?
    GSM Galaxy Note 3 (Black) - Straight Stock
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  10. #10
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    Check this Article, i hope its helpful for you At&t unlock policy


 

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